Returns & Refunds — 7 Slot Smokers
We want you to love what you ordered. Here’s how returns work:
- 30-day window: You have 30 days from delivery to report a defective or wrong item.
- Defective or wrong item? If your product arrives defective or we sent you the wrong item, we’ll make it right — return shipping is on us. Email a photo of the issue and your order number to info@sevenslotsmokers.com and we’ll sort it out fast.
- Worn or used items: What you see is exactly what you get — every product page shows the real item. We can’t accept returns on hats or apparel that have been worn or used.
- All other returns: All sales are final, except for defective or wrong items as described above.
- Refunds go back to the original payment method once we receive and inspect the return.
Questions? Email info@sevenslotsmokers.com.